Who We Are

Big Five Club is responsible for the collection and use of personal information submitted through our website, forms, and advertising campaigns, including inquiries related to Summer Camp and other club services.

Information We Collect

We may collect personal information when you contact us, complete a form, request information, register interest in a service, or communicate with us.

• Full name
• Phone number
• Email address
• Child’s age or school-age range
• Program or service of interest
• Preferred dates or weeks
• Any additional information voluntarily provided

We may also collect technical information through our website, such as IP address, browser type, device information, pages visited, and actions taken on the site.

How We Collect Information

• When you complete a form on our website
• When you contact us by phone, email, or message
• When you respond to our ads or lead forms on Meta platforms
• When you browse our website through cookies, pixels, or similar technologies

How We Use Your Information

• Respond to your request for information
• Contact you regarding Summer Camp or other relevant club services
• Provide details about pricing, availability, schedules, registration, and program features
• Process inquiries, registrations, and follow-up communications
• Improve our website, communications, and marketing efforts
• Measure advertising performance and understand user interest in our services
• Comply with legal obligations

Sharing of Information

We do not sell your personal information. We may share your information only when necessary with service providers, technology or analytics providers, or legal and regulatory authorities when required by law.

Data Retention

We keep personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, managing registrations, maintaining business records, complying with legal obligations, and resolving disputes.

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Your Choices and Rights

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent to marketing communications
• Ask questions about how your information is used

Children’s Information

Our services may relate to programs for children, but personal information should be submitted by a parent or legal guardian. We do not knowingly collect personal information directly from children without appropriate adult involvement.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.